Customer support and FAQs

Hours Location Sale Information

We're happy to answer questions or provide help. If you cannot find the information on the site or have questions or comments, you can contact us using the form to the right side of this page, contact us directly via text, email, or phone, or create a service ticket through this web site.

Please review our Frequently Asked Questions (FAQ) for answers to common questions.

Click here to request order status

For other questions, email is our preferred contact method [email protected]

Our telephone number is (619) 466-5437 and our text number is (844) 560-6477

If you have an online account with us, you can create a service ticket and progress is tracked in your account. Log in to your account and choose "My Tickets" where you can see submitted tickets or create a new one.